How Does a Tenant Report a Repair?

A tenant can report an issue or property repair to a landlord to ensure it has been reported in writing.

A repair is reported from a tenancy so the landlord will need to make sure a tenanacy is already setup.

How to Report a Repair

Repairs can be reported by the tenant and are described using a simple classification system as follows:

  1. Sign in and go to the Tenant Dashboard
  2. Find the tenancy in the Tenancies panel and click into it
  3. Click on the Report Property Issue button
  4. Choose the relevant categories and complete the rest of the repair report
  5. Submit the repair report

The landlord will be notifed of the repair report immediately.

Find Repair Reports

You can find previous repair reports from the Landlord Dashboard, look in the Repairs panel.

The landlord can then add notes to the repair report to keep the tenant informed of progress.

More help: Letting Your Property