Privacy

We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

We are registered as a Data Controller with the Information Commissioners Office, registration number ZA443938.

What Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Landlords/Agents

• Identity Data - includes name, classification of user, password
• Contact Data - includes address, email address and telephone number
• Transaction Data - includes details about payments to and from you and other details of goods you have purchased from us
• Profile Data may - include name, telephone number, home address, email address, company, property and property-related information
• Technical Data - includes internet protocol (IP) address, your login data, browser type and version, operating system and platform and other technology on the devices you use to access the Website
• Usage Data - includes information about how you use the Website and ads posted
• Marketing and Communications Data - includes your preferences in receiving marketing from us and our third parties and your communication preferences

Tenants

• Identity Data - includes name, classification of user, password
• Contact Data - includes address, email address and telephone number
• Transaction Data - includes details about payments to and from you and other details of goods you have purchased from us
• Profile Data - includes name, telephone number, current address and previous addresses, employment status and employment history
• Technical Data - includes internet protocol (IP) address, your login data, browser type and version, operating system and platform and other technology on the devices you use to access the Website
• Usage Data - includes information about how you use the Website and ads posted
• Marketing and Communications Data - includes your preferences in receiving marketing from us and our third parties and your communication preferences

We use Google Analytics to collect information about how you use this Website. This includes IP addresses. The data is anonymised before being used for analytics processing.

Google Analytics processes anonymised information about:

• The pages you visit on this Website
• How long you spend on each Website page
• How you got to the site
• What you click on while you're visiting the site

We do not store your personal information through Google Analytics (for example your name or address).

We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.

How We Use Your Data

We may use your personal data in circumstances that include the following:

• To allow you to access the Website's services and make transactions
• To comply with a legal or regulatory obligation

We will not:

• Sell or rent your data to third parties
• Share your data with third parties for marketing purposes

Why We Need Your Data

The legal basis for processing personal data is that it is necessary:

• To perform a task in the user's interest
• To exercise our functions as a property marketplace Website

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of the Website.

The legal basis for processing anonymised data for Google Analytics is your consent.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a legitimate need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, reporting or regulatory requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.